Design, UI/UX, And Customer Experience (CX)

Data Security
Major Security Lapse: 1,000+ ServiceNow Instances Expose Data
A major security lapse has exposed over 1,000 ServiceNow instances, putting sensitive data at risk.

Data Security
Analyzing the Impact of the 2024 Microsoft 365 Services Outage
The Microsoft 365 outage has far-reaching implications for the perception and reliability of cloud services.

Data Security
CrowdStrike’s Update Gone Wrong: A Look Back at the Unforeseen Disruption
A faulty CrowdStrike update caused widespread system failures highlighting the importance of software testing and incident response planning.