Companies should carefully evaluate the need for a separate social media handle for customer support, as it can create complexity, build silos, and reinforce a fragmented identity, while customers want a frictionless experience and tend to reach out wherever they can find first.
The definition and understanding of a company’s brand can differ among employees, making it important to define and reinforce the messaging and positioning of the brand through collective wisdom building, stakeholder engagement, and consistent communication.
“Chaos is a ladder” – learn how the race between Google Polymer and Facebook React tech stacks can benefit App Developers in this article.
Timing is everything. It is a finite resource, and an invaluable one, and as such we seek to control time in order to leverage it for our own gain, especially in business.
Discover how Laravel can make your PHP development life easier and faster with Victory’s guide to Laravel, including workflow and testing tips.